Frequently Asked Questions (FAQ)

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Sample Answer
Queenie Beauty offers a wide range of beauty services including head spa treatments, manicure, pedicure, nail extensions, eyelash extensions, facial treatments, waxing, semi-permanent embroidery, hand and foot spa treatments, and professional nail care.
Queenie Beauty is located at LG-003A & LG-005, KSL City Mall, No. 33, Jalan Seladang, Taman Century, 80250 Johor Bahru, Johor, Malaysia.
Yes. Queenie Beauty is conveniently located inside KSL City Mall in Johor Bahru, making it easy for customers to enjoy beauty treatments while visiting the mall.
Queenie Beauty focuses on professional beauty care, hygiene, customer comfort, personalised consultation and attentive service across a comprehensive range of beauty treatments.
Making an appointment is recommended, especially for longer treatments or during busy periods. Contact Queenie Beauty directly to check availability.
Depending on appointment availability and the treatments selected, you may arrange multiple beauty services during one visit. Contact the salon in advance so sufficient time can be arranged.
A head spa is a relaxing scalp-care treatment that may include scalp cleansing and soothing massage to provide a refreshing and relaxing beauty experience.
Yes. Queenie Beauty provides professional head spa treatments at KSL City Mall in Johor Bahru.
A head spa can help cleanse the scalp, provide a relaxing massage experience and leave you feeling refreshed after your treatment.
The ideal frequency depends on your scalp condition, lifestyle and personal preferences. You can consult the Queenie Beauty team for a treatment schedule suited to you.
Yes. If you are new to head spa treatments, you can discuss your preferences and scalp-care needs with the beauty specialist before starting.
Yes, subject to appointment availability. You may ask about combining your head spa with nail, eyelash or other beauty services.
Yes. Queenie Beauty offers professional manicure and nail-care services at KSL City Mall, Johor Bahru.
Yes. Professional pedicure and foot-care options are available for customers who want cleaner, neater and well-maintained feet and nails.
Yes. Classic Gelish Manicure is one of the featured treatments offered by Queenie Beauty, providing glossy and long-lasting colour with a polished finish.
You can discuss your preferred colour, style and nail look with the nail specialist before your manicure or pedicure treatment.
Yes. Nail extension services are available for customers who want to enhance the length or appearance of their nails.
Yes. Professional nail extension removal is available as a standalone service and can be done before a new manicure or nail extension treatment.
Yes. Nail art is available, including nail art charged per finger depending on the design or service selected.
Yes. Bringing a reference photo can help the nail specialist understand the style, colour and overall look you prefer. The team can advise what is achievable for your nails.
Yes. Ingrown Nail Care is one of Queenie Beauty's featured treatments, focusing on professional and hygienic nail care.
Yes. Queenie Beauty offers a Calluses Remover service for customers who want additional care for hardened or rough surface skin on their feet.
Yes. Callus removal can complement your regular pedicure or foot-care routine when additional attention to rough or hardened areas is required.
Yes. Queenie Beauty offers BCL Spa treatments specifically for hands, feet or both.
BCL Spa is a dedicated hand and foot spa service that can be enjoyed separately or added to a manicure and pedicure routine for a more complete pampering experience.
Yes. BCL Spa options include treatment for the hands, feet, or both hands and feet.
Yes. Queenie Beauty provides professional eyelash extension services at KSL City Mall, Johor Bahru.
Yes. Queenie Beauty offers eyelash extension styles ranging from soft and natural looks to fuller lash styles.
The best style depends on your eye shape, natural lashes and preferred appearance. Discuss whether you want a natural, elegant or fuller effect with the lash specialist.
Follow the aftercare advice provided by your lash specialist and handle your extensions gently to help maintain their appearance.
Yes. First-time customers can consult the lash specialist before treatment to discuss their preferred length, fullness and overall lash style.
Yes. Queenie Beauty offers facial treatments as part of its professional beauty services.
The salon describes its featured facial treatment as providing deep cleansing and skin-refreshing care for a healthy-looking glow.
You can discuss your skin concerns and beauty goals with the beauty specialist so they can recommend an appropriate treatment option.
Depending on the treatments and appointment availability, you may arrange multiple beauty services during the same visit. Check with the salon when booking.
Yes. Queenie Beauty provides several professional waxing services at its KSL City Mall location.
Available waxing services listed on the website include upper lip, armpit, forearm, whole arm, lower leg, whole leg and Brazilian waxing.
Yes. Brazilian waxing is available at Queenie Beauty in KSL City Mall, Johor Bahru.
Yes. Armpit waxing is one of the waxing services available at Queenie Beauty.
Yes. Lower-leg and whole-leg waxing services are available.
Yes. Forearm and whole-arm waxing options are available at the salon.
Before booking, ask the salon about recommended preparation, especially if you have sensitive skin or are using skincare products that may affect the treatment area.
Yes. Queenie Beauty offers semi-permanent eyebrow services including Microblading and Misty Powder Brows.
Misty Powder is a semi-permanent eyebrow treatment designed to create a soft, shaded and more defined powder-style brow appearance.
Microblading and Misty Powder are different semi-permanent brow techniques. Misty Powder focuses on a soft, shaded powder effect, while customers interested in other brow effects can consult the beauty specialist about Microblading and which technique better suits their desired look.
Yes. Brow design can be personalised according to your facial features and preferred eyebrow appearance.
Yes. Lip Embroidery is listed among Queenie Beauty's semi-permanent embroidery services.
You can contact Queenie Beauty directly by phone or WhatsApp to enquire about treatments and appointment availability. Contact details are available on the salon's website.
Yes. Queenie Beauty highlights personalised consultation as part of its service approach, allowing treatments to be selected according to individual needs and preferences.
Yes. Queenie Beauty is designed as a complete beauty-care destination in Johor Bahru, offering head spa, manicure, pedicure, eyelash, facial, waxing, semi-permanent embroidery and other beauty-care services at one location.